Privacy Policy

This Privacy Policy explains how FikarFix ("we", "us") collects, uses and protects personal information when you visit https://fikarfix.com, request a quotation, contact us, subscribe to updates, pay an invoice or enrol in a course.

Office: Lahore, Pakistan. Email: info@fikarfix.com. Phone: 03126177078.

Information we collect

• Identity and contact details you submit on forms (name, email, phone, organisation).
• Project details, budget range and messages you send with a quote or contact enquiry.
• Billing details needed to issue and collect payment on an invoice.
• Technical data such as IP address, browser type and pages visited, used to keep the site secure and to improve it.

How we use it

• To reply to quotations and support requests, usually within 24 hours.
• To prepare proposals, contracts, invoices and course enrolments.
• To process payments through our payment partners and to keep accounting records required by law.
• To send service updates you asked for (for example newsletter subscription). You can unsubscribe at any time.

Sharing

We do not sell personal information. We share it only with:

• Payment gateway and banking partners, solely to complete a transaction you started.
• Hosting, email and analytics providers who process data on our instructions.
• Authorities when we are legally required to do so.

Retention and security

Enquiry records are kept for as long as needed to deliver the service and to meet tax and accounting rules, then deleted or anonymised. Access to the admin panel is restricted to authorised staff. Passwords are stored hashed. Payment card data is handled by the payment provider — we do not store full card numbers on this website.

Your rights

You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it where we have no legal duty to keep it. Contact info@fikarfix.com or 03126177078.

Cookies

We use essential cookies to run the site (for example a login session). Optional analytics tools, if enabled in Site Settings, help us understand how the site is used. You can block non-essential cookies in your browser.

We may update this policy when our services or the law change. The latest version is always published on this page.